Workflow Delivery Specialist Network

Job description

Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has presented itself for a Workflow Delivery Specialist - Network reporting to Senior Manager Network Performance Delivery. A bit about your role: As a Workflow Delivery Specialist – Network, you will play a vital role in connecting people, systems, and outcomes to ensure the smooth and effective delivery of network programs. You will thoroughly assess, triage, and prioritise incoming demand across COAT and FTTx programs, guiding each request toward the right pathway, partner, or skilled workforce to enable timely and high-quality delivery. Working closely with internal teams and service delivery partners, you will help shape efficient work packages and monitor progress across the end-to-end lifecycle, bringing clarity to complexity and proactively addressing risks before they impact customers. You will troubleshoot and resolve network and service performance issues, ens...