Field Service Desk Side Engineer

Job description

Company Description Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive. Job Description: At Wavenet, we pride ourselves on providing exceptional on-site, desk-side support as part of our service portfolio for Costain. We are seeking a Desk Side Engineer to join our team and deliver professional, on-site IT support for incidents and complex service requests that cannot be resolved remotely. This is a client-facing role that requires strong technical expertise, effective communication skills, an...