Revenue Cycle Client Manager - MD Live - Hybrid

Job description

Position Summary The Revenue Cycle Client Manager (RCM & Claims) is responsible for providing comprehensive Revenue Cycle Management and claims support to the Account Management and Implementation teams, the broader organization, and assigned clients. This role partners closely with clients and internal stakeholders to address claims-related issues and their downstream financial and client experience impacts. Serving as a strategic liaison between clients, payors, and internal teams, the Revenue Cycle Client Manager combines deep expertise in revenue cycle and claims operations with strong consultative, account-facing communication skills. The role is accountable for proactively monitoring, analyzing, and mitigating claims-related risks and open items, while translating complex technical RCM concepts into clear, actionable insights for both technical and non-technical audiences. Embedded within the Account Management organization, the Revenue Cycle Client Manager acts as a trusted advisor to clients and payors and a key partner to internal RCM, Claims, and Implementation/Professional Services (PSO) teams. This individual ensures alignment, transparency, and proactive issue resoluti...