Assistant Venue Manager

Job description

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. The Opportunity: As an Assistant Venue Manager, you will play a key role in leading the day-to-day operation of the venue, driving team performance and delivering a high-quality guest experience. Working closely with the Venue Manager, you will take ownership of service on shift while supporting broader operations across team leadership, service standards and venue performance. You will lead briefings, manage service flow and support the team to deliver a smooth, well-executed service. Beyond service, you will contribute to the commercial performance of the venue, supporting labour management, cost control...