Supervisor / Shift Lead

Job description

This position is ideal for individuals seeking to develop hands-on operational experience and prepare for potential future leadership opportunities. The role emphasizes execution, team support, and operational oversight – without involvement in staffing decisions, disciplinary actions, or strategic decision-making. Essential Functions (Other Duties as Assigned) - Supports site leadership by executing assigned operational tasks; does not participate in managerial decision-making or formal leadership duties - Provide direction to team members during shifts as delegated by site management, ensuring adherence to established procedures and standards - Escalate all staffing, customer service, or operational issues requiring judgement or discretion to the Site Manager or Assistant Manager - Greet and engage customers with professionalism and enthusiasm, promoting membership programs and special promotions - Demonstrate and maintain in-depth knowledge of car wash packages, pricing, promotions, and processes - Safely operate and train others on the use of car wash equipment and chemicals - Monitor and guide vehicle entry and exit procedures to ensure safe, damage-free customer experiences -...