Clinic Office Lead - East Village Clinic - Full Time

Job description

Employment Type: Full time Shift: Day Shift Description: Position Tite: Clinic Office Lead Department: Internal Medicine Position Purpose: This position is responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments, scheduling, patient registrations, and medical records, while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as coordinating billing, handling patient inquiries, verifying insurance, and managing special projects. The lead serves as a resource for staff, provides direction in the absence of the manager, and ensures adherence to performance expectations and operational policies. Hours: Full Time; 40 hours/week Shifts length 9.5 hours: Job Duties: Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections. Oversees staff scheduling, onboarding , and education. Assists...