Resident Services Coordinator

Job description

Harvest at Queen Creek, AZ is a large master-planned residential community. It features community gardens, orchards, parks, and trails, along with amenities like pools, a lake, and a central gathering space called The Grange, all aimed at fostering an active, connected, and family-friendly lifestyle. We’re looking for a dynamic, customer-focused professional to deliver exceptional front desk service—greeting residents and guests, managing calls, and supporting daily operations. Responsible for answering the phone lines, managing the front entrance and maintaining the reception desk through utilizing excellent customer service skills to assist the needs of homeowners, visitors, vendors and inbound callers. Position Responsibilities: - Partners with Community Manager to effectively manage the pavilion area. - Filter inbound calls and execute appropriate assistance for all residents, board members and AAM employees. - Retrieves and distributes all voice mails left with front reception. - Greets all homeowners and determines their immediate needs. - Monitors pickups/deliveries. - Performs other related duties as directed. Knowledge, Skills and Abilities: - Ability to multitask while st...