Income Officer

Job description

Salary: £42,221 - £47,940 Grade: Level 3 Zone 2 Location: 5 Pancras Square, N1C 4AG Contract Type: Permanent Hours: Full Time (36 hours) Closing Date: Friday 29th May 2026 at 23:59 About Camden: Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. What You’ll Be Doing / How You’ll Be Involved Camden’s Housing Services are committed to working alongside residents and communities to deliver safe, secure and sustainable housing while improving social equality across the borough. As an Income Officer, you will provide a person-centred housing income service that supports residents to sustain their tenancies through early intervention, prevention and tailored support. The role involves managing rent accounts, responding to customer enquiries, taking payments and working with residents to prevent arrears from escalating, while progressing legal action where necessary, including court attendance and evict...