Senior Living Sales Consultant

Job description

Sales Counselor Hillcrest Grand Lodge – Papillion, NE Inspiring People to Live Their Best Lives Pay: $22.00-$26.95 per hour based upon experience and education Position Summary The Sales Counselor at Hillcrest Grand Lodge plays a key role in helping prospective residents and families discover the lifestyle, amenities, and care options available within our campus. This role is responsible for guiding prospects through the sales cycle—from inquiry and tour to move-in—while ensuring each interaction reflects Hillcrest’s mission, values, and commitment to exceptional service. The Sales Counselor builds strong relationships, delivers meaningful experiences, and positively influences census growth and community reputation. Key Responsibilities: Sales & Lead Management: - Respond promptly to inquiries and complete full needs assessments to understand lifestyle, care, and financial preferences. - Conduct engaging, personalized community tours showcasing amenities, apartment options, services, dining, and campus life. - Maintain active follow-up strategies (calls, emails, events, home visits as needed) to move prospects through the decision journey. - Manage leads and documentation in the C...