Patient Access Representative

Job description

Employment Type: Part time Shift: Description: Wen 7pm-7:30am and every weekend 8am-4:30pm Position Purpose: Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Location: Dublin 4105 Emerald Pkwy, Dublin OH 43016 Hours of office: Wednesday 7:00pm-7:30am and every weekend 8am-4:30pm What You Will Do: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonst...