Section Manager, Technical Support

Job description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About the Role: At PTC , our Technical Support organization plays a critical role in helping customers succeed with our products. As a Technical Support Section Manager , you will lead a team of talented engineers who support customers across Europe in resolving technical challenges and achieving their desired outcomes. This role combines people leadership, customer focus, and operational excellence . You will be responsible for developing your team, ensuring high-quality support delivery, and contributing to initiatives that improve the overall customer experience. What You’ll Do: - Lead and develop a team of 5–10 Technical Support...