Customer Service Manager

Job description

Discover the new Ritchie Bros. When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. To keep on offering excellent service to our customers, we are looking for a Customer Service Manager in Meppen (DE) . The Opportunity: Before, during and after our auctions you are the number-one point of contact, for both customers and your colleagues. You live and breathe customer satisfaction and go up over and beyond to make that happen, even if you need to take many hurdles to uphold the Ritchie Bros. philosophy of providing exceptional service. Every few weeks your team has a major challenge, meeting all auction targets and doing it in a way that even our longest clients are amazed once again. Taking on this challenge as a team is what provides a lot of fun. On top of that, with every achievement the team builds an even stronger bond. Even though you go through the same auction cycle, no day is the same. This highly divers job will ask a lot from you and your colleagues. You are responsible for all...