Senior Processing Clerk

Job description

Senior Processing Clerk This position is responsible for performing moderate to complex remittance duties for Insurance, Membership, Emergency Roadside Service, Autopay and Claims functions. These functions can occur through the operating of scanning equipment, performing data entry on various systems as well as research utilizing various systems to locate account/policy/claims numbers in order to process incoming payments. What You’ll Do: You will review items missing valid Membership/Policy number and obtaining missing information by reaching out to business units for assistance in retrieving the valid information. You’ll correct information and complete incoming transactions for processing including scanning and capturing incoming payments for Insurance, Membership, Emergency Roadside Service, Direct mail and Cashiering Items. You will set-up and process Autopay forms, including scanning, working daily error reports and maintain statistical date for monthly reports. You’ll answer phone calls, respond to e-mail, perform moderate research on autopay set-up questions and send letters to members for required information or notification that autopay has not been set-up. You will perf...