Conference Services Manager

Job description

Overview Opportunity: Conference Services Manager: Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards. Your Growth Path: Sales Manager – Director of Catering Sales – Director of Sales Your Focus: - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Plan and conduct pre and post-convention meetings with clients and respective departments. - Establish rapport with and entertain meeting planners while promoting hotel facilities and services. - Conduct walking site inspections throughout property. - Monitor in-house group activity, providing assistance as needed. - Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. - Assign banquet/meeting rooms set up based on needs of clients. - Review banquet associates’ work to ensure accuracy. - Assist sales staff in promoting hotel, developing leads, and securing re-bookings. - Coordinate activitie...