Account Lead

Job description

Essential Job Functions: - Acts as primary contact with client at that particular site and is available to the client for escalation when necessary - Work as intermediary for communication between client and their operations teams and Crane Worldwide network - Escalate all issues with a shipment immediately to the client to insure prompt resolution - Manage all client requests and follow up to insure that the client needs are met - Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions - Responsible for managing the client reports and assuring accuracy - Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored. - Other duties as assigned Other Skills & Abilities: - Excellent written and verbal communication skills - Demonstrates effective negotiation and closing techniques - Excellent organization and problem solving skills - Works well in a team environment Physical Requirements: - Talking, hearing and using hands to operate computer equipment - Vision abilities required by this job include close vision and the abili...