Software Solution Consultant

Job description

As a Solution Consultant in Professional Services. you will be responsible for driving metrics including utilization, revenue, project management, and client satisfaction. Being a resource for escalations, participating in client committees, as well as cross departmental communication will be other key functions in this role. Responsibilities: Accurate and timely administrative tasks and billing reports for work delivered to clients Delivery of customer experience at or above client & shareholder expectations Assist with special projects, operating mechanisms, initiatives for the consulting organization Build strong relationships with clients while ensuring retention Develop strong relationships with cross functional partners Develop processes and procedures that drive efficiency in implementation. Requirements: Comprehensive knowledge of industry specific market segments, associated business rules, standard operating procedures and process best practices Extensive understanding of functionality, business rules and operating procedures within the company’s software product(s) and system. Demonstrated understanding and utilization of real estate industry Ability to analyze data and...