Director of Employee Relations

Job description

Position Summary: The Director of Employee Relations (ER) is responsible for overseeing the employee relations function across the organization. This role ensures fair, consistent, and compliant employment practices while supporting a positive workplace culture. The Director provides strategic direction, leads ER teams, oversees complex case management, and partners closely with People Operations and business leaders to mitigate risk and strengthen leader capability. The Director serves as the organization's subject-matter expert on employee relations, workplace investigations, and HR policy governance. Primary Responsibilities: Employee Relations Strategy & Leadership - Establish frameworks, standards, and guidelines for ER investigations, documentation, performance management, and conflict resolution. - Provide guidance to HR Business Partners and leaders on ER matters, risk mitigation, and culturally aligned decision-making. - Monitor trends, identify root causes, and recommend systemic improvements to strengthen engagement and reduce ER issues. Case Management & Investigations: - Oversee the full lifecycle of employee relations investigations, including conduct, performance, di...