Lounge Guest Services Representative

Job description

Description About Abby’s Catering: Abby’s Catering has been delivering one-of-a-kind culinary and hospitality experiences since 1980. We proudly serve private, corporate, and commercial aviation clients, including high-profile travelers, global airline partners, and premium hospitality environments. Our reputation is built on exceptional service, operational excellence, attention to detail, and the ability to create a polished experience for every guest we serve. Position Summary: The Airport Lounge Guest Services Representative serves as the first point of contact for premium airline passengers and plays a key role in creating a welcoming, organized, and high-end lounge experience. This position is responsible for greeting guests, managing lounge access, assisting with passenger needs, supporting guest flow, and maintaining a calm, professional environment that reflects Abby’s Catering and airline partner standards. This role is ideal for someone who is polished, dependable, service-minded, and comfortable working in a fast-paced airport hospitality setting. Reports To: Lounge Supervisor / Operations Manager Schedule: Flexible shifts between approximately 6:00 AM – 10:00 PM Availa...