Communications Fulfillment Program Analyst – Remote

Job description

Overview We are seeking to fill the role of Communications Fulfillment Program Analyst . The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. Responsibilities: - Act as the main influencer/decision maker regarding letter programing logic using Black Knight MSP Online Letter Writer data and LoanCare supplemental files. - Define, develop, test, analyze and maintain new servicing operations letters in support of business requirements. - Act as primary resource and subject matter expert for LoanCare’s letter composition tool; Messagepoint - Coordinate letter programming requirements with business teams to ensure successful implementation to production, reducing regulatory or investor findings. - Manage a project list, analyze appropriate prioritization based on business need, complexity, and compliance considerations. - Follow standard processes and use resources appropriately (time, money, and people) to achieve project deliverables and meet project milestones. - Create and maintain project plans to track the completion and delivery of milestones. - Provide clear and concise communication to Information Servic...