College Applications & Field Support Analyst
St. Luke's University Health Network · Bethlehem, Pennsylvania, US
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St.
Job description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. This position will be based at the College of Health Sciences and will provide primary Desktop, Device and Applications support for this location. Experience in applications and desktop support in a college setting is heavily preferred. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences. Responsible for the operation and maintenance of computer-assisted simulation technology. JOB DUTIES AND RESPONSIBILITIES: Provides first-level troubleshooting support for PC hardware failures for College administrators, faculty, staff and students. Provides first-level support for network simulation technology. Pr...