Group Core Systems Support Engineer (Medior)

Job description

Company Description As a global leader in industrial storage solutions, stow Group is renowned for its engineering excellence and commitment to innovation. With over 45 years of industry expertise, we design and implement powerful racking and automation systems for clients worldwide. stow Group has two independent brands under its roof: stow for racking & semi-automated solutions and Movu Robotics for warehouse automation. Headquartered in Belgium, stow Group has production sites, affiliates and sales offices across all of Europe & USA, including a new racking production plant in USA as of April 2026. stow’s activity in Portugal began in 2019 with a production site and sales office in Ovar. Job Description: The L2 Core Systems Support Engineer restores service quickly, resolves incidents and requests within agreed SLAs, and reduces repeat issues through solid troubleshooting, documentation, and contribution to problem management. The role supports core infrastructure services (e.g., Windows/Linux servers, virtualization, identity and access, backups, monitoring) and collaborates closely with L1 Service Desk, L3 Experts, and external partners to maintain stability and enable continu...