Collections Associate

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Collections Associate About your role: You will be responsible for collections, via inbound and outbound dialing of unpaid consumer debt in a call center environment. You will assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets. You will collect accounts in compliance with applicable regulations and internal performance standards to achieve a pre-set goal objective as well as utilize skip-tracing tools to obtain up-to-date customer information. You will provide daily coverage of all accounts until payment arrangements have been made and detail all discussions and actions in collections system or d...