Regional Head Of Property Management

Job description

We believe great outcomes begin with great people Welcome to Thornley Groves, a trusted name in property across Manchester . Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home. We are seeking an experienced and dynamic Regional Head of Property Management to lead our property management teams. The ideal candidate will bring strong leadership, deep knowledge of housing law and compliance, and a proven ability to drive team performance. This is a strategic and hands-on role, requiring excellent client management and a passion for fostering a high-performing, positive work culture. We are offering a realistic OTE of £60,000 - £70,000+ , depending on experience Key Responsibilities: - Retain and grow the OME. - Lead the team and implement proactive management strategies to improve customer satisfaction and enhance landlord and tenant retention. - Regularly review customer feedback/complaints to identify areas for improvement and im...