Manager, Referral Partner Operations

Job description

The Opportunity: Join TopDog Law and Build Something Meaningful This role is an opportunity to: We are looking for people who don’t just want a job, they want purpose and impact. - Join a rapidly growing national firm at a formative stage - Make a visible, measurable impact on a rapidly growing business - Grow your skills, responsibility, and influence as the firm scales - Work alongside high-caliber, mission-driven teammates who care deeply about doing great work What You’ll Do: In this role, you will be responsible for: Own Data Integrity - Ensure lead and case data from external partners is processed accurately and on time across all systems - Identify and resolve discrepancies before they impact downstream reporting or decision-making - Build and maintain quality control standards that the team executes consistently - Become the internal subject matter expert on how partner data flows — the person everyone calls when something does not add up Own Partner Operational Support: - Serve as the operational point of contact for assigned referral partners — managing inbound requests, system updates, client inquiries from intake, and anything that just needs to get done - Ensure each s...