Fraud Transaction Monitoring Specialist

Job description

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Day-to-Day Responsibilities​: - You handle daily operations in accordance with organizational procedures and the agreed SLA - You analyze documents received from the merchants and draw conclusions - You analyze merchant’s business activity and transactions from a fraud perspective on the basis of alerts - You process contract termination process for merchants: prepare termination letters, collect signatures, issue relevant communication, archive letters - You block/unblock settlements and POS terminals - You handle requests from external partners and authorities (e.g. banks, issuers, third parties, police etc.) - You handle requests from internal st...