Client Service Representative Salina Veterinary Hospital

Job description

Practice Salina Veterinary Hospital, located in Salina, KS, stands as a premier full-service veterinary facility with over 50 years of dedicated animal care. Specializing in treating small animals, our skilled team ensures the well-being of cherished pets, including dogs and cats. Committed to excellence, we provide comprehensive veterinary services, from routine check-ups to advanced medical care. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional expe...