Patient Service Coordinator - Clinical - Home Health

Job description

Our Company Adoration Home Health and Hospice: Overview: The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services. Responsibilities: - Schedule patient assessment visits, including Oasis visits, in a timely manner.• Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.• Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.• Reschedule missed visits within the current week or escalate to Clinical Manager.• Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.• Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.• Monitor hospitalized patients and ensure appropriate team follow-u...