Entry Level District Manager - Virtual Business Center Customer Service

Job description

Description We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience. Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel Requirement: Minimal, with occasional dealer visits or conferences Key Responsibilities: - Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts). - Support dealerships in managing vehicle inventory to align with sales and market share goals. - Guide dealers in monthly go-to-market strategies and incentive programs to drive performance. - Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance. - Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement. - Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue. - Ensure dealer participation in national marketing campaigns and co...