Community Relations Coordinator

Job description

Overview The Community Relations & Employee Engagement team is seeking a dependable, customer-focused professional to support employee ticket distribution and engagement initiatives. This highly customer-facing role serves as a key point of contact for employees and internal partners, ensuring ticket requests are handled accurately, professionally, and on time. The ideal candidate brings a positive, service-oriented mindset, strong communication and listening skills, and high attention to detail. While basic administrative tracking and reporting are required, the primary focus of this role is delivering consistent, high-quality customer service and fostering positive employee experiences. Responsibilities: - Serve as a primary point of contact for employees regarding ticket availability, requests, distribution timelines, and usage guidelines. - Communicate clearly and professionally through email, phone, and in-person interactions to ensure a positive employee experience. - Distribute and track usage of Houston-area tickets, including events such as the Houston Livestock Show and Rodeo and Houston Astros games. - Support ticket distribution and tracking for region-specific events,...