Admin & Data Entry Consult. L1

Job description

About Startek: Startek is a leading global provider of customer experience management solutions. The company provides business process outsourcing and technology services to corporations around the world across a range of industries. The company has approximately 47,500 outsourcing experts across 58 delivery campuses in 13 countries that are committed to enhancing the customer experience for clients. Customer Service Officer – Energy Distribution 6 month Fixed Term Contract with a view to extend – 35 Hours per Week guaranteed Are you an experienced customer service professional with a background in the gas and/or electricity sector? We're looking for a Customer Service Officer to join our Energy Distribution support team, providing a mix of front-of-house and back-of-house assistance across billing, service and operational enquiries. About the Role: In this role, you will: Handle and resolve retailer and network user billing, service, and operational enquiries in line with regulatory and commercial requirements. Manage inbound customer enquiries relating to solar inverter installations, system performance, and application requirements, alongside supporting administrative tasks Appl...