Patient Services Representative

Job description

Description For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. POSITION SUMMARY: We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. This position will be based in our Glenview office but will occasionally be required to travel to clinics within the assigned area. DUTIES AND RESPONSIBILITIES: - Greet patients - Check in patients and assist with individual concerns, as they arise - Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances - Performs administrative tasks and must be cross tr...