Job 2952 Field Support Manager II

Job description

To apply for this position, you must use the following link. https://azcourts.clearcompany.com/careers/jobs/4be0b16c-0af3-b338-5a66-8fd1779f6821/apply?source=3704524-CS-6649 Other applications will not be considered. JOB TITLE: Field Support Manager II JOB #: 2952 DIVISION: Information Technology HIRING SALARY: $73,416.00 - $85,000.00 annualized, DOE CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: This position will lead and manage the statewide Desktop Support team responsible for providing technical assistance, troubleshooting, and operational support for end-user computing devices, iOS mobile devices, peripherals, Microsoft 365 services, Audio/Visual systems, collaboration platforms, and court-specific applications. This position ensures reliable support for deployed technologies and emphasizes continuous improvement, process optimization, automation opportunities, and strong collaboration with IT Procurement to ensure the timely acquisition of equipment. The ideal candidate brings experience supporting large device refresh project...