Operations Controller

Job description

The opportunity: Be the Heart of Real-Time Operations! Kinetic is seeking a proactive Operations Controller to support live transport operations. In this role, you’ll coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services. We welcome candidates from a range of backgrounds whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, customer service, or operations coordination. If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services. Permanent Part-Time | 7-Day Roster | Garbutt location About the role: - Monitor and manage live transport network KPIs, ensuring on-time and reliable service - Provide real-time support to drivers during incidents and emergencies - Collaborate to adjust operations in response to disruptions - Record and escalate incidents and maintain accurate system documentation - Assist Managers to implement business plans and strategic objectives - Manage and update operational systems, ensuring accurate and timely data entry...