Solution Architect Sr (Collaboration Tools - MS Teams/ZOOM/WebEx/IPTV/Digital)

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Solution Architect Sr within PNC's Technology organization, you will be based in Pittsburgh, PA or Strongsville, OH. Role Overview: This role is responsible for designing, implementing, and supporting enterprise collaboration solutions with a strong focus on Microsoft Teams and Microsoft Teams Rooms. The position requires deep technical expertise, strong troubleshooting skills, and the ability to collaborate with cross-functional teams and vendors. Key Responsibilities: Solution Architecture & Design: - Architect and design enterprise collaboration solutions centered on Microsoft Teams and Microsoft Teams Rooms (Windows and Android). - Define and enforce Teams policies, configurations, and governance frameworks. - Design, implement, and support Teams calling solutions, including PSTN integration, SIP trunks, and...