Business Operations Manager
SumUp · Berlin, DE
Business Operations Manager Berlin, Germany | Full-time | Office-first About the team The Merchant Care Business Operations team sits at the heart of how Sum...
Job description
Business Operations Manager Berlin, Germany | Full-time | Office-first About the team: The Merchant Care Business Operations team sits at the heart of how SumUp supports millions of small businesses every day. We're a data-driven, cross-functional team focused on making Merchant Care run smarter — through process improvement, performance tracking, and operational planning. This role is a real opportunity to get hands-on experience across a broad operational landscape early in your career, working alongside experienced colleagues who'll support your growth from day one. What you'll do: You'll be great for this role if… - Monitor and maintain Merchant Care performance dashboards, turning data into clear operational insights - Support and manage small-to-medium projects end-to-end, collaborating with teams across Revenue Operations, Data, and CRM Operations - Identify process inefficiencies and contribute ideas for improvement across operational workflows - Prepare structured reporting and analysis to support decision-making by Merchant Care leadership - Work closely with external business process partners to ensure alignment on operational goals - Experience working with data in Exce...