Assistant Manager

Job description

Job Title Assistant Manager Reports To: General Manager Classification: Exempt: Job Summary: The Assistant Manager manages the sales and marketing function in an Arona store. The major emphasis is on telephone and floor sales, direct marketing, new Customer growth, Customer service program, and store merchandising. Primary Duties and Responsibilities: - Acquisition and Maintenance of Customers - Setting weekly and monthly sales goals and staging products - Update the goal board daily. - Ensure execution of the sales FLOW, including telephone sales and showroom sales. - Generate new business through apartment community/business accounts. - Create and implement marketing strategies in the community to generate new sales. - Ensure that the showroom floor is merchandised as per guidelines. - Ensure compliance with the No-Holes Policy - Perform routine service calls and product exchanges per first up system. - Handle service issues for Customers immediately. - Resolve Customer opportunities immediately. - Assist General Manager with product ordering, including planning for future sales and events. - Clean and certify merchandise in the Quality Assurance Center for all items personally r...