Senior Product Manager - Billing

Job description

As a Senior Product Manager on Hertz’s Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey. This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience. What You'll Do: Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools. - Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the majo...