Senior Partner Support Advisor

Job description

Join our Team as a Senior Partner Support Advisor! Location: Brockworth: Salary: Competitive: Hours: Monday - Friday 9:00-5:30: About the role: As a Senior Partner Support Advisor, you’ll be the go‑to expert for our partners, providing exceptional support, resolving complex queries, and ensuring every interaction strengthens our relationships. You’ll play a key role in keeping operations running smoothly, collaborating across teams, and helping shape best‑practice processes that elevate the partner experience. If you enjoy solving problems, sharing knowledge, and delivering service that genuinely makes a difference, this role offers the perfect opportunity to shine. What makes you a great fit: Experience in telecom or IT with confidence navigating technical products and connectivity solutions. Strong communication skills that make complex information easy to understand. Ability to support and train teams while identifying operational needs. Calm, detail‑driven problem‑solving even under pressure. Proficiency with CRM and ticketing systems, with Excel skills as an advantage. Commercial awareness and a consistent commitment to high standards. A personable, confident, and adaptable ap...