Senior Field Service Technician - (Juneau, AK)
GCI · Juneau, Alaska, US
$2,500 Hiring Bonus! GCI's Senior Field Service Technician represent the company’s service philosophy by assisting customers who have purchased and are using...
Job description
$2,500 Hiring Bonus! GCI's Senior Field Service Technician represent the company’s service philosophy by assisting customers who have purchased and are using company products and services and/or are considering upgrading or expanding their products and services. Provide telecommunications installation and servicing of Video, high speed Data, and Voice product lines within customer residences and business properties in an efficient and professional manner. COMPETENCIES: - Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office. - Perform routine service, maintenance, and operations on radio frequency, analog, microwave, fiber optic, and AC/DC components. - Refer problems between the demark and headend or distribution center to network technicians. - Perform disconnects, reconnects, and relocate services as instructed; repair or replace worn components and faulty connections. - Utilize test equipment to measure and adjust signal strength to ensure optimum reception. - Perform preventative or corrective maintenance, such as underground cable...