Operations Analyst

Job description

Applicants must have current authorization to work in the United States on a full-time basis. The primary function of an Operations Analyst is to utilize a combination of analytical, technical, and soft skills to help the business improve its operating model. This is done through identifying, understanding, and addressing operational risks, while partnering with business stakeholders to enhance systems, functions and processes that directly benefits the business, and helps ensure strategic goals are achieved. RESPONSIBILITIES: Develop and implement technical solutions to execute business strategy / processes. Serve as a key project team member and support business process improvement projects from conceptualization through implementation by working closely with the project staff and business stakeholders/ leaders). Develop and maintain reporting functionality and other analytical tools to ensure accuracy, identify trends / issues / opportunities. Make recommendations to improve business processes. Perform ad hoc data extraction, analyses and segmentations as required, for the purposes of diagnosing system issues and sizing development effort and impact. Work with IT to help define...