Customer Service Representative

Job description

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. Busch Vacuum Solutions has an immediate direct hire opportunity for a Customer Service Representative at our headquarters in Virginia Beach, Virginia! The Customer Service Representative serves as a primary point of contact for customers and internal stakeholders, supporting order management, order entry, and transactional processing within SAP and CRM systems in a B2B manufacturing environment. This role focuses on accuracy, timeliness, compliance with company policies, and delivering a high level of customer satisfaction. If you are a detail-oriented professional who thrives in a fast-paced environment, we encourage you to apply and learn why Busch Vacuum Solutions is a great place to build your career. Job Responsibilities: - Receives, researches, and answers internal and external customer and key account inquiries and requests regarding standard products, prices, and delivery. - Accurately enters, maintains, and updates sales orders in SAP, ensuring correctness of: Pr...