Call Center Representative (MPS)

Job description

Job DetailsJob Location: MPS - Miami Plastic Surgery - Coral Gables - Coral Gables, FL 33134Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyMiami Plastic Surgery, a premier aesthetic and reconstructive practice, is seeking a polished and service-driven Call Center Representative to support our exceptional patient experience. This role serves as the first point of contact for our discerning clientele and requires a calm, articulate, and detail-oriented professional who understands the importance of discretion, empathy, and white-glove service. The ideal candidate will excel in a high-volume call environment while maintaining a refined, patient-centered approach that aligns with the elevated standards of a luxury medical practice. As a Call Center Representative, you will act as a trusted liaison between Miami Plastic Surgery and both prospective and established patients. You will manage inbound and outbound communications, coordinate scheduling across multiple providers and locations, and ensure each interaction reflects our commitment to excellence, sophistication, and patient satisfaction. Key Responsibilities: Serve as a professional and welcoming first point of conta...