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Service & Warranty Technician - Bathroom Remodeling

Great Day Improvements · Baltimore, Maryland, US

Overview The Bath Authority - Service & Warranty Technician The Service & Warranty Technician is responsible for handling post-installation service calls, wa...

Job description

Overview The Bath Authority - Service & Warranty Technician The Service & Warranty Technician is responsible for handling post-installation service calls, warranty repairs, and customer satisfaction follow-ups for completed bathroom remodeling projects. This role focuses on diagnosing issues, performing corrective repairs, and ensuring all finished work meets company quality standards. This position requires strong troubleshooting skills, excellent craftsmanship, and a professional customer service approach. this is a full-time W2 role; however, we are open to considering 1099 contractors as well Responsibilities: - Install, repair, and maintain bathroom fixtures such as toilets, sinks, faucets, bathtubs, showers, and vanities - Respond to warranty and service requests for completed bathroom remodels - Diagnose issues related to plumbing fixtures, caulking, cabinetry, and finish work - Repair or replace damaged or defective materials and fixtures - Adjust doors, drawers, hardware, and installed accessories - Complete punch-list items from final walkthroughs - Maintain tools, equipment, and service vehicles in good working conditions - Document service calls, materials used, and res...