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Head of Global Digital Patient Services

Takeda · Cambridge, Massachusetts, US

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my applic...

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description: Head of Global Digital Patient Services Takeda is a global, values-based, R&D-driven biopharmaceutical leader committed to bringing better health and a brighter future to people worldwide. Our passion and pursuit of potentially life-changing treatments for patients are deeply rooted in over 240 years of heritage. The Head of Global Digital Patient Services spearheads digital strategies across Takeda’s patient services, focusing on an innovative and holistic approach to patient engagement. This role is pivotal in enhancing the entire spectrum of digital patient experiences, , with core focus on US and other key international markets. The role owns the patient services platform roadmap and day-to-day governance across key platforms (i.e. Salesforce), including contract and SOW oversight and SLA/KPI management to ensure reli...