Enabling Lead - Digital Products and Design

Job description

The Opportunity This isn’t a typical Digital Product or Design role. There’s no mature backlog or predefined roadmap telling you what to build next. Instead, you’ll work alongside Chorus people, customers and community members to deeply understand needs, explore opportunities and shape digital experiences that bring the Chorus model to life. This role blends product management, human-centred design and innovation practice. We’re looking for someone who can move from discovery and research, through to prototyping, testing and defining products for delivery. Someone who enjoys understanding how people, systems and relationships interact and translating those insights into practical digital solutions. About Chorus: At Chorus, we believe every person and community deserves the chance to thrive. We provide aged care, disability, and mental health services across Western Australia-and we do it differently. Our decentralised, local team model puts people and place at the heart of how we work — small, empowered teams delivering care, support, and connection where it matters most. We’re breaking down the barriers between service and community—and we’re looking for someone who shares our val...