Badging Administrator - SouthBay

Job description

Key Responsibilities: · Provide white-glove service to high-level clientele such as Executives, VPs, and senior leadership, ensuring their access and badging needs are handled with professionalism, discretion, and priority support. · Support employees by processing access requests and resolving badge-related issues promptly and courteously. · Greet and assist associates, contractors, and guests with professionalism and a service-first attitude during badge issuance and access setup. · Create and distribute access badges efficiently while maintaining accuracy and high-quality standards. · Draft Sim-Tickets and coordinate access permissions with care and attention to customer needs. · Handle badge reprints, replacements, and visitor/loaner badge requests, ensuring minimal disruption to the customer experience. · Track and manage inventory of supplies, ensuring materials are available to meet demand without delays. · Safely handle the disposal and shipping of badges and related materials. · Provide clear and friendly support through in-person interactions, email, or phone to resolve inquiries and enhance customer satisfaction. What We’re Looking For: · Prior experience in access contr...