Customer Service Specialist

Job description

Company Description GNOSIS BY LESAFFRE Business Unit: Gnosis by Lesaffre aims to raise the standard of human health and build a world where proactive health solutions empower people to live longer, happier lives. By exploring the world of microorganisms, we tap into nature’s biological processes to develop solutions that address pressing health challenges while promoting positive impact on both human and planetary health. Together with nutraceutical and pharmaceutical brands, we develop revolutionary products that help their customers thrive. Our vision is a future where health is proactive, solutions are sustainable, and the timeless wisdom of nature guides every step forward. Think like Nature to Raise human health. Job Description: Integrated in Supply Chain and Customer Service team, Customer Service Specialist handles all customer inquiries received by email or telephone. Independently manages the full process order to cash, registers complaints and manages reporting as well as samples requests providing all needed information to customers to ensure order fulfilment and on time delivery. Supports Logistics Dept in the delivery process and processes invoices. Customer Service s...