Vice President of Commercial Operations

Job description

Role Summary HubSpot is navigating one of the most significant business model transitions in its history — from a traditional SaaS platform to an agentic customer platform built for the AI era. This isn't incremental evolution. It's a fundamental rethinking of how we go to market, how we price, how we sell, and how we serve customers. We're building a lean, AI-first commercial operations function to match the pace and ambition of that shift. As VP, Commercial Operations, you will lead the global RevOps function across Sales, Marketing and Customer Success. You’ll shape how we plan, forecast, measure, and execute revenue in the AI era — redesigning systems, workflows, and team structures to power our next phase of growth. This is a strategic leadership role with direct impact on executive decision-making and company-wide performance. This role reports to the EVP of Operations and offers C-suite exposure. What You’ll Do: - Lead the full commercial operations function across Sales, Marketing and Customer Success — from revenue planning and forecasting to systems, deal desk, and renewals. - Own the transition of our RevOps function from a traditional SaaS model to an AI-first, agentic...