Guest Services Manager - Nights

Job description

At InterContinental London Park Lane , we are currently looking for a Night Guest Services Manager to join our team. Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. Reporting to the Rooms Division Manager our Night Guest Services Manager will be joining a well-established and collaborative team within Front Office. A team that has clear direction, support and expectations who support in ensuring each guest is met with a genuine welcome and that their needs are attended to throughout their stay. We believe that a stay at InterContinental London Park Lane is an original luxury experience that offers guests the finer things without the fuss. No detail is too small, and no request is too large. Night Guest Services Managers communicate both internally within Front Office and externally, both with the wider hotel team an...