Revenue Operations Manager (Customer Accounts)

Job description

👶 About Junior We're building cutting-edge LLM-powered tools that supercharge investment research for the world's most demanding deal teams. Our clients include several of the top 10 global private equity firms, Big 4 professional services firms, and leading consulting practices: organisations responsible for deploying billions of dollars annually. We're a profitable, bootstrapped company with a growing team of ~28 people based in London and New York. We 10x'd our revenue in 2025 and are on track to grow 2-3x again this year. Junior saves clients an average of 10 hours per diligence per week, and we're already trusted by many of the world's largest PE firms to power their deal workflows. 💡 The Role We've built a strong commercial engine across our customer base. Now we need someone to make it predictable, scalable, and data-driven. This is not a reporting role. This is a systems + execution role. You'll own how we manage customer accounts operationally, from CRM quality → account insight → pipeline reporting. If something is unclear, inconsistent, or not trusted, it's yours to fix. You'll work closely with Sales, Customer Success, and leadership. You'll be the person who turns mess...